سياسة الخصوصية

Privacy Policy for Qatra

Effective Date: Jan 8, 2025

At Qatra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, which offers products, personal courses, and related services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

  • Email Address:
    • Required for account registration and signing in.
    • Used for marketing communications and promotional offers.
  • First Name and Last Name:
    • Optional fields during registration.
  • Personal Details:
    • Full name, delivery address, and phone number are collected to process orders and facilitate delivery.
  • Booking Information:
    • We collect date and time for booking personal courses, as well as name, email, and phone number to confirm your booking.
  • Message Data:
    • If you contact us, we collect your name, email address, and message content for communication purposes.
  • Payment Information:
    • Credit card details are securely processed through third-party payment gateways.

2. Purpose of Data Collection

  • Order Fulfillment: To process, manage, and deliver your orders.
  • Course Booking: To schedule and confirm personal course bookings.
  • Communication: To provide order updates, send confirmations, respond to your inquiries, and share promotional content (if you opt-in).
  • Customer Service: To address inquiries, support requests, and feedback.
  • Marketing: To offer discounts and promotions.
  • Legal Compliance: To adhere to applicable laws and regulations.

3. Third-Party Applications and Services

We integrate third-party services to enhance website functionality. These services are governed by their respective privacy policies:

These third-party providers may access your personal information only as necessary to provide their services and are obligated to protect it in accordance with their privacy policies.

4. Data Protection Measures

    • Encryption: All payment information is encrypted and processed securely through trusted gateways.
    • Restricted Access: Access to personal data is limited to authorized personnel only.
    • Continuous Monitoring: Our systems are routinely monitored for vulnerabilities and potential breaches.

5. Your Rights

    • Access and Correction: Request access to your data and correct inaccuracies.
    • Data Deletion: Request deletion of your personal information, subject to legal and operational requirements.
    • Communication Preferences: Opt-out of promotional emails by using the "unsubscribe" link provided.
    • Information Requests: Inquire about how your data is collected, used, and shared.

To exercise these rights, please contact us at asm93ae@gmail.com OR at 050-884-9966.

6. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to:

    • Enhance website functionality and user experience.
    • Analyze website traffic and performance.
    • Personalize content and marketing.

You may manage your cookie preferences through your browser settings.

7. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

  • Email: asm93ae@gmail.com
  • Phone: 050-884-9966
  • Address: Al-Mashhad, Nazareth district, Ain Al-Bayda District, Al-Zahir Omar Street

Thank you for choosing Qatra. We are committed to ensuring the privacy and security of your personal information while providing an exceptional shopping experience.